Privacy Policy

Last Modified October 6, 2021

This policy (the “Terms of Service”) applies to your access to and use of the websites and any related branded applications operated by the entities set forth below:

Each such website is a “Website” and may be collectively referred to as the “Websites.” When the term Website is used herein in the singular, such provision should be read to apply to each individual Website.

All Users of any of the Websites are subject to this Privacy Policy and to the Terms of Service located at http://sdiinnovations.com/terms. All terms used in this Privacy Policy but not defined shall have the meaning defined in the Terms of Service.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use the Websites, or any Services offered thereon. By accessing or using any of the Websites, you agree to this privacy policy.

We reserve the right to change this Privacy Policy at any time. It is your responsibility to review this site and this Privacy Policy periodically and to be aware of any modifications. Your continued use of the site after such modifications will constitute your acknowledgment of the modified Privacy Policy and you agree to be bound by the modified Privacy Policy.

 

1.                   The Information We Collect. We may collect certain information from you described in the categories below (collectively referred to herein as “Information”):

1.1.              Information by which you may be personally identified, such as your name, email address, mailing address, telephone number, address and zip code, payment information, and internet protocol address (collectively “Personal Information”);

1.2.              Information regarding how the Websites are accessed and used by you, including but not limited to your internet protocol address, browser type, browser version, the pages of the Websites that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, the content and advertisements you have accessed or seen, and other diagnostic data (“Usage Data”); and/or

1.3.              Tracking technologies to track the activity on the Websites, including but not limited to session cookies, preference cookies, security cookies, web beacons, tags, and scripts to collect and track information and to improve and analyze the Services, which may be collected directly through the Services or via third parties providing analytic services to us (“Tracking Data”).

Usage Data and Tracking Data is collected for every User of the website. Personal Information is intended to be collected only for individuals who have made Accounts on the Website; however, if any Information is provided to us in any manner by any User, this Privacy Policy will apply to such Information.

2.                   Collection of Information. We collect Information directly from you when you provide it to us through the use of the Website, automatically as you navigate through any Website, and from certain third parties as more fully set forth below. Without limiting the generality of the foregoing, we may collect Information from you as set forth below.

2.1.              We collect Information you provide when creating an Account, when submitting inquiries to us from any fill-in form on any of the Websites, and when you place an order for any of our products.

2.2.              When you interact with any page or account on a social media platform, such as Facebook, Twitter, Instagram, LinkedIn, YouTube, or Pinterest, we may collect the Personal Information that you make available on that page or account, including your account ID or “handle” and that the social media platform permits us to collect, in compliance with their privacy policy.

2.3.              We may work with third parties to monitor and provide analyses of the Usage Data and Tracking Data, including browsing patterns of visitors to our Website by tracking non-personally identifiable information about our visitors. Such third parties may include, for example, but are not limited to Google Analytics, Google AdWords, and Facebook. We may also work with third parties to provide us with additional opportunities to engage with you, such as social media providers who may collect your data on our behalf or provide advertisements to you based on your interests. Each third party may also set forth its own privacy policy.

2.4.              Information may be obtained through the use of cookies, which are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device that can later be retrieved to identify you to us. To give you the best online experience possible we may use cookies or similar technologies; cookies make your use of the site easier, make the site run more smoothly, and help us to maintain a secure site. Cookies do not contain personally identifiable information; however, once you choose to enter our site with personally identifiable information that information may be linked to the data stored in the cookie. You expressly consent to the installation of cookies. However, you may be able to change your privacy preferences regarding the use of cookies and similar technologies through your browser. You are always free to decline our cookies if your browser permits, but some parts of our site may not work properly in that case. If you do not accept cookies, you may not be able to use some portions of the Services.

3.                   How We Use Information.

3.1.              Generally.

A.                   We may use all Information to operate our Website, perform or fulfill Services requested by you (including fulfilling orders for products), deliver information to you about our products and services, improve and tailor our products and services to better fit our Users, inform you of changes to our Website or this Privacy Policy, to solicit additional information from you, in any way we may describe when requesting the Information, and for any other purpose with your consent.

B.                   We may also use your Information to resolve disputes, troubleshoot problems, and enforce our agreements with you, including sales terms and conditions and this Privacy Policy.

C.                   We may share Information our subsidiaries and affiliates, and to contractors, service providers, and other third parties affiliated with us in order to continue to develop our Website, improve our Services, and provide the Services to you. Such service providers may include Google and Facebook, who we may engage to track your access to the Websites and products ordered on the Websites, for purposes of further marketing the Websites and products and services offered thereon, including provided targeted marketing to you for additional products you may be interested in.

3.2.              Tracking Data and Usage Data. We may use Tracking Data and Usage Data to optimize or improve the Websites and Services offered therein, to perform statistical, demographic, and marketing analyses of users of the Services, and for such other purposes as we may deem necessary or beneficial to it from time to time.  We will also use your Information to enhance the operation of our Websites and the Services offered thereon, such as to improve our marketing and promotional efforts, statistically analyze site use, and improve our service offerings.

3.3.              Personal Information. No Operator will sell or rent your Personal Information. However, we may use and share your Personal Information with affiliated and non-affiliated organizations as necessary to perform certain business purposes as set forth below. We may share Personal Information:

A.                   With the Operators of the other Websites set forth above, to improve the Services offered to Users on each Website, and to inform Users of other products or services they may be interested in. No Operator will provide monetary or other valuable consideration to another in exchange for such Personal Information. Further, each such Operator will only use any Personal Information received from another Operator only for the purposes described in this Privacy Policy and will not sell or rent your Personal Information.

B.                   As part of a transfer or assignment if we are acquired by, sold to, or merged with another entity, or otherwise reorganized or liquidated.

C.                   In response to legal process, court order, or government or regulatory request; to enforce other agreements with you, including for billing and collection purposes; and if we believe disclosure is necessary or appropriate to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, to verify or enforce compliance with the policies governing our sites and applicable laws or as otherwise required or permitted by law or consistent with legal requirements.

D.                  With credit card issuers and financial institutions in order to obtain payment from you, such that they may process payments and refunds, verify the absence of fraud, or assist in debt collection, in the course of the performance of a contract or on the basis of other legitimate interests.

E.                   With IT service providers (including IT platform provides and website analytic service providers) in order to provide the Services to you and to analyze your use of the Services, such that they may support our IT systems, provide hosting, processing and analyzing services with respect to information and data collected, and provide maintenance of such systems, in the course of the performance of a contract or on the basis of other legitimate interests.

F.                   With our agents and other service providers, in order for the same to perform function on our behalf, such as hosting, billing, notification, storage, content management, analytics, customer service, fraud protection, etc., in the course of the performance of a contract, on the basis of other legitimate interests, by legal obligation, or through your consent.

4.                   Children. The Websites are not directed to children under 16. We do not knowingly collect Personal Information from children under 16. If you become aware that a child under 16 has provided us with Personal Information without parental consent, please contact us. If we become aware that a child under 16 has provided us with Personal Information without parental consent, we will take steps to terminate the child’s account and delete any Personal Information provided to us.

5.                   Terminating your Account. If you have an Account, you can close your account by visiting your Account or by reaching out via our Privacy Request form. We will remove your Account from the Website, but we may retain Information for the purposes authorized under this Privacy Policy, and may also maintain residual copies of your Information in our backup systems, unless prohibited by law, or unless you opt out pursuant to the terms of this Privacy Policy.

6.                   Opt-Out.

6.1.              If at any time you do not wish to receive certain communications from us, you may “opt-out” by submitting a request through our online form here. It may take up to 15 days for the change to be fully effective. Please note that in order to maintain an Account, you may be unable to opt out of all communications from us, and you cannot opt out of communications from us regarding orders you have placed from us which remain unfulfilled or unpaid.

6.2.              If you do not wish for us to share Personal Information submitted on any Website with the Operators of the other Websites, please contact us via our Privacy Request Form.

7.                   California Consumer Privacy Act. The following provisions apply to you if you are a California resident or use the Websites in California. For the purposes of this Section 7, “Personal Information” is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device, and does not include information that is publicly available, or deidentified or aggregated information.

7.1.              You have the right to request that we disclose to you the Personal Information we collect, use, disclose, and sell, including (i) the categories of, and specific pieces of, Personal Information that we have collected about you; (ii) the categories of sources from which the Personal Information was collected; (iii) the business or commercial purpose for collecting such Personal Information; (iv) if any, the categories of third parties with whom we have shared such Personal Information; and (v) if any, the categories of your personal information that we have disclosed to third parties for a business purpose.

7.2.              You have the right to request that we delete any Personal Information about you which we have collected from you, unless that information is necessary for us to retain pursuant to Cal. Civ. Code § 1798.105(d), which for instance, allows retention of such information for completing the transaction for which the Personal Information was collected, detecting security incidents, or complying with a legal obligation.

7.3.              To submit requests for information or deletion pursuant to Section 7.1 or 7.2, you may reach out via our Privacy Request form or call the following toll-free number: 800.705.7526. Please note that we can only delete information which is stored on our systems. Only you, or someone legally authorized to act on your behalf, may make a request for information or deletion. We cannot respond to a request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. We will make a determination regarding whether the information provided by you for verification purposes is reliable, and if not, we may request additional information, or may decline to provide certain information to you.  Without limiting the verification procedures available to us:

A.                   If you have an Account on any Website, we may require that you make your request through the use of your Account, and we may also require you to re-authenticate your Account before we act on your request.

B.                   If you do not have an Account, we may request certain data points from you to compare those with the information we have on file for you. We may require at least three data points from you, which must match our records, in order to disclose sensitive information. In our discretion, we may require a signed declaration under penalty of perjury that the personal information you request is about you, if you are requesting certain types of sensitive information set forth above. We may require that at least two data points match our records for information deemed less sensitive.

C.                   If a person or entity purporting to be your authorized agent reaches out on your behalf to obtain information or request deletion of information pursuant to this Privacy Policy, and unless that agent has provided a power of attorney to us, we may require that you verify your identify directly with us, or directly confirm to us that you have provided the agent permission to submit such request on your behalf.

7.4.              For a request under Section 7.1, we will endeavor to disclose and deliver requested information to you, without charge, within 45 days of receiving your request, and if an extension of such timeframe is reasonably necessary, we will provide you notice of such extension. The information provided will cover the 12-month period preceding our receipt of your request. We are not required to provide such information more than twice in a 12-month period. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. We are not required to, and may not in some cases, retain Personal Information about you if you have submitted the Personal Information in a one-time transaction.

7.5.              We will not discriminate against you in violation of Cal. Civ. Code § 1798.125 for exercising your rights set forth in this Section 7.

7.6.              We do not sell, or disclose, release, transfer, or otherwise communicate your Personal Information to any third-party for monetary of other valuable consideration, and we do not have knowledge that we have sold the Personal Information of any consumers under 16 years of age.

7.7.              We have collected, and disclosed for the business purposes set forth herein, certain information from the following categories of Personal Information as set forth in Cal. Civ. Code 1798.140(o)(1), from our users in the past 12 months: (i) identifiers, such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers; (ii) internet or other similar network activity information, including, but not limited to, as browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement; (iii) geolocation data; (iv) professional or employment-related information; and (v) inferences drawn from other personal information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

7.8.              We obtain the categories of personal information listed above from the categories of sources set forth in Section 2 of this Privacy Policy. We collect the categories of personal information for the business purposes set forth in Section 3 of this Privacy Policy.

7.9.              For questions regarding our privacy policies and practices, please reach out to us via our Privacy Request form.

8.                   Security of Your Information. We have put in place industry-standard procedures to safeguard and help prevent unauthorized access, to maintain data security, and to correctly use the information we collect online, such as dedicated virtual private servers, a web application firewall, an encrypted database, and no third-party access to the server. Unfortunately, we cannot guarantee that 100% of the data transmissions are secure. Therefore, while we strive to protect your personally identifiable information, you acknowledge that: (a) there are limitations to security and privacy of the Internet that are beyond our control; (b) the security, integrity and privacy of your personally identifiable information exchanged between you and us cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. For payments processed through the Website, we may use one or more third-party payment processors to better ensure the security of your payment information. Such third-party processors may have their own terms of service and privacy policy. We recommend that you review such third-party policies when making a payment to us to understand the security measures such third-party has taken regarding your payment information.

9.                   Privacy Policies of Third-Party Sites. Except as otherwise discussed in this Agreement, this document only addresses the use and disclosure of Information we collect from you. Other sites accessible through the Website (including those linked by Registered Users, third-party payment processors used to process Registered Users’ payments as set forth in the Terms of Use, and third-party advertisements on the Website) have their own privacy policies and data collection, use and disclosure practices. Please consult each site’s privacy policy and terms of use. We are not responsible for the policies or practices of third parties. Additionally, other companies which may place advertising on the Website may collect information about you when you view or click on their advertising through the use of cookies. We cannot control this collection of information. You should contact those advertisers directly if you have any questions about their use of the information that they collect.

For questions or suggestions regarding this Privacy Policy, please contact us via our Privacy Request form.